At The Royal Purnama, we are dedicated to protecting your personal information and respecting your privacy when you interact with our website and services.

1. Information We Collect

To process bookings and enhance your experience, we may collect:

• Full name, contact details, and email address.
• Demographic preferences, interests, and survey feedback.
• Stay preferences, special requests, and transaction details.

2. How We Use Your Information

We collect data strictly to deliver exceptional guest experiences, including:

• Managing reservations and internal operations.
• Refining our resort services, offerings, and direct booking channels.
• Sending updates, seasonal offers, and guest surveys (only with your permission).
• Personalizing website content to match your preferences.

3. Data Protection & Security

We enforce robust physical, digital, and managerial safeguards to protect your data against unauthorized access, loss, or misuse.

4. External Links

Our site may contain links to external web pages. Please note that once you leave our domain, we do not control third-party site policies and recommend reviewing their respective privacy statements.

5. Managing Your Preferences

You retain full control over your data:

• Opt out of marketing updates anytime via subscription links or direct request.
• Request access to, update, or remove the personal information we hold about you.

We do not sell, rent, or lease your personal data to third parties.

Contact Us

For data inquiries or preference updates, please reach out to:

The Royal Purnama
Jl. Pantai Purnama, Sukawati, Gianyar, Bali, Indonesia